Frequently Asked Questions

Everything you need to know about shopping with Perlu Boutique.

What is your standard shipping policy?

We offer standard shipping on all domestic orders, typically arriving within 3-5 business days. Express shipping options are available at checkout for those who need their fashion fix sooner.

How do I return or exchange an item?

We want you to love your purchase. If you are not satisfied, you can return unworn items with original tags attached within 30 days of delivery for a full refund or exchange.

How do I know which size will fit me best?

Each product page features a detailed size guide. Since we curate pieces from various designers, we also include specific 'Fit Notes' to let you know if an item runs small, large, or true to size.

Which payment methods do you accept?

Perlu Boutique accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Klarna and Afterpay.

Can I track my order once it has shipped?

Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.

Do you offer international shipping?

Yes, Perlu Boutique ships worldwide. International shipping rates and delivery times vary by destination and are calculated automatically at checkout.